TERMS AND CONDITIONS

STEMM Mountain View Retreat Center Quick Information

Total Number of Rooms:  9

Total number of bed per room: 3 Bedroom for 2 People per room & remains Dorm Room Configured to Accommodate 3 people up 6 people.

Total Number of People per room: 2 people in Junior Suit, 3/ 6 People in Dorm Room**Extra Bed Upon request.

Total number of Bedroom: 9 Bedrooms in Total.

Full occupancy: 38 People.

RATES INCLUDE

  • Rates are per room per night and include accommodation under chosen meal plan.
  • Host service, Wi-Fi access in the public areas and in the rooms.
  • STEMM Village Compound tour once you stay at our property.
  • Various special treats, anniversary, re-union and various children activities.

RATES EXCLUDE

  1. Laundry, personal items and staff gratuities.
  2. Guided / specialist activities (Nakwini Maasai Boma Visit, Cooking Lesson, bicycle tour).
  3. Special private dining events & picnics.
  4. Travel insurance (recommended).
  5. Special event supplements: (Christmas Eve & Christmas Day) / (New Year’s Eve)

CHILDREN:

Children of all ages are welcome at STEMM Mountain View Retreat Center and children 0 – 5 years stay free of charge.

Being mindful of guest privacy, young children may be required to dine in the room.

Up to 2 children 12 years and younger can share a room with their parents and the child rates apply accordingly.

TRANSFER

Upon request. E-mail us at info@stemmretreatcenter.com for further assistance

 

CHECK IN & CHECK OUT

CHECK IN  CHECK OUT
14:00 PM 11:00 AM


TERMS AND CONDITIONS:

A 40% deposit secures a booking and full payment is required strictly 35 days prior to arrival.

A 50% deposit is required to secure group bookings of 10 persons and more.

A 100% deposit required to secure booking for peak period 22 December – 05 January and a minimum stay of 4 nights applies.

If full payment is not received within 30 days of arrival Stemm Mountain View Retreat Center reserves the right to cancel the booking without refund of deposit.

CANCELLATIONS:

100% cancellation fee will apply to all cancellations received 6 weeks or fewer prior to arrival.

50% cancellation fee will apply to all cancellations received between 6 and 12 weeks prior to arrival.

30% cancellation fee will apply to all cancellations received 12 weeks or more prior to arrival.

RESERVATIONS CONTACT

EMAIL: info@stemmretreatcenter.com

TELEPHONE: +255 755 039 000

OFFICE HOURS: 8:30am to 5:30pm.

STEMM MOUNTAIN VIEW

RETREAT CENTER

Mbuguni, Arusha, United Republic of Tanzania

www.stemmretreatcenter.com